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Noticeboard


August 2017

Our August 2017 newsletter is now hot off the press and ready for perusal! We constantly strive to improve communication with our patients and this newsletter is one of four per calendar year which will be distributed on a quarterly basis, via email; on our website (www.drstocktonandthompson.co.uk); and at the reception desk. We hope you find the information contained useful and we appreciate any comments or feedback.

The newsletter is distributed by email to all patient's whom we have a valid email address for - if you haven't received an email, please contact the surgery to check and/or update your contact details.

Best wishes

The Surgery Team

 

NHS Choices Website

NHS Choices is the online 'front door' to the NHS. It is the country's biggest health website and gives all the information you need to make choices about your health.

NHS Choices has recently launched the ability for patients to rate their practice and provide positive or negative feedback to patients looking to potentially register with the practice.

Patients are given an online questionnaire to complete about their experiences about the practice, a copy of this feedback is then sent to the practice for their response.

We would recommend that if you choose to log feedback via the NHS Choices website, you contact the practice to discuss this first.  Once logged, this feedback cannot be removed and this could cause potential issues for the practice if feedback is in relation to a complaint and the practice has not been given the option to respond.

We would ask that you consider the practice before logging your response.

 

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