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Noticeboard


August 2017

Our August 2017 newsletter is now hot off the press and ready for perusal! We constantly strive to improve communication with our patients and this newsletter is one of four per calendar year which will be distributed on a quarterly basis, via email; on our website (www.drstocktonandthompson.co.uk); and at the reception desk. We hope you find the information contained useful and we appreciate any comments or feedback.

The newsletter is distributed by email to all patient's whom we have a valid email address for - if you haven't received an email, please contact the surgery to check and/or update your contact details.

Best wishes

The Surgery Team

 

Practice Awards!

  • Winners - The Heywood, Middleton & Rochdale Innovation Star 2014
  • Winners - The North West RCGP Practice Manager Of The Year 2011
  • Winners - The North West RCGP Practice Receptionist Of The Year 2011

  • Winners - The North West RCGP Practice Manager Of The Year 2010
  • Winners - The North West RCGP Practice Receptionist Of The Year 2010


DSCF6723Winner - The Heywood, Middleton & Rochdale Innovation Star 2014

This award was given for the development and implementation of a new alerting system which has enabled the practice to increase its uptake in all areas of enhanced service activity such as flu vaccinations, chlamydia screening, weight and diet advice and the flu vaccination programme.  It has also meant that patients do not have to visit the practice as frequently for clinical reviews as these are prompted and carried out opportunistically by the alerts system when patients attend for other health complaints.




Winner - The North West RCGP Practice Manager Of The Year 2011

This was awarded for the 2nd year running to our Practice Manager, Warren Tuite  on Thursday 13th October 2011.  The awards citation reads:

'The awards panel noted that this Practice Manager has used his skills and experience Warren_With_Awardsto improve all areas of the practice and a huge effort was put in by him and his team to ensure that patients gained a much better experience.  This was proven by a significant increase in patients and the highest number of positive patient comments logged in the borough.  The nominator said "since the successful implementation of various systems to improve efficiency throughout the practice our surgery has gone from strength to strength under the leadership of our practice manager.  The balance between efficiency and customer service has been his aim since he joined the practice and his leadership style continuously motivates our team to provide the best service for our patients".  The North West Practice Manager of the Year is Warren Tuite from Dr Stockton & Thompson's Practice in Middleton.'

To see a copy of the Middleton Guardian's article on this award click here.


Winner - The North West RCGP Practice Receptionist Of The Year 2011 Practice Receptionist Of The Year 2011

After Hannah Curren was awarded this award last year, this was awarded to the practice for the 2nd year running to another Practice Receptionist, Gemma Roberts on Thursday 13th October 2011.  The awards citation reads: 

'The awards panel was impressed with the commitment shown by this receptionist to her role and her continuous strive to offer an excellent level of service.  The nominator said "her forward thinking attitude and complete commitment to the job has enabled her to receive much deserved praise off patients leading to many of our patients requesting to speak to her directly when they require a certain issue resolving".  The North West Practice Receptionist of the year is Gemma Roberts from Dr Stockton and Thompson's Practice in Middleton.'

To see a copy of the Middleton Guardian's article on this award click here.


Winner - The North West RCGP Practice Manager Of The Year 2010

This was awarded to our Practice Manager, Warren Tuite on Thursday 27th October Warren_Tuite_and_Iona_Heath2010.  The awards citation reads:

'The awards panel noted that this Practice Manager has used his skills and experience to improve all areas of the practice and a huge effort was put in by him and his team to ensure that patients gained a much better experience.  This was proven by a significant increase in patients and the highest number of positive patient comments logged in the borough.  The nominator said "we feel that his team management has contributed massively to these achievements and he should be very proud of what he has done".  The North West Practice Manager Of The Year is Warren Tuite from Dr Stockton & Thompson's Practice in Middleton.'

To see a copy of the Middleton Guardian's article on this award click here.


Winner - The North West RCGP Practice Receptionist Of The Year 2010

This was awarded to our Practice Receptionist Hannah Curren on Thursday 27th Hannah_AwardOctober 2010.  The awards citation reads:

'The awards panel was impressed with the commitment shown by this receptionist to her role and her continuous strive to offer an excellent level of service.  The nominator said "she has made a significant impression on our patients and staff since she joined the team and we are all extremely proud of her enthusiasm, commitment to the job and high level customer service she promotes.  We are delighted to have her respresenting the practice both on a daily basis and for this award".  The North West Practice Receptionist Of The Year is Hannah Curren from Dr Stockton & Thompson's Practice in Middleton.'

To see a copy of the Middleton Guardian's article on this award click here.



 
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