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December 2017

Our December 2017 newsletter is now hot off the press and ready for perusal! We constantly strive to improve communication with our patients and this newsletter is one of four per calendar year which will be distributed on a quarterly basis, via email; on our website (; and at the reception desk. We hope you find the information contained useful and we appreciate any comments or feedback.

The newsletter is distributed by email to all patient's whom we have a valid email address for - if you haven't received an email, please contact the surgery to check and/or update your contact details.

Best wishes

The Surgery Team

November 2017

Well done to those members of staff who braved the cold and competed in the Movember 5k run - and some of their children, who ran the 1k kids race - at Heaton park on Sunday 19th of November, which raised money and attention for this fantastic mens health awareness charity. Not quite sure who the two monkeys and Xmas pudding were but they kept following us around!!!!

Movember gang Movember - Glyn and kids Movember Lou and Pete  Movember - Pete Glyn and Zeb


Friends and Family

Would you recommend this service to friends and family?

The NHS Friends and Family Test (FFT) was created to help service providers and commissioners understand whether their patients are happy with the service provided, or where improvements are needed. It is a quick and anonymous way to give your views after receiving care or treatment across the NHS.

Since its launch in 2013, more than 25 million pieces of patient feedback have been submitted. The FFT has been rolled out across most NHS services, including community care, hospitals, mental health services, maternity services, GP and dental practices, emergency care, patient transport and more.

The practice will contact via the MJOG text message service and forms are available in practice.

FFT resources and guidance

If you have any queries about the FFT, contact NHS England via email. You can also watch the FFT animations on YouTube: FFT animation: British Sign Language version or FFT animation: mental health care services version.

NHS England has created a range of promotional materials which you can download from its website. In addition, download the NHS FFT guidance for NHS services (PDF, 8.13Mb).

Results on NHS Choices

You can find out how a service provider scores on the FFT for most NHS services.

Simply use the Services near you search tool, select your NHS service and carry out a postcode search.

Select the provider you wish to look up. On the overview page of the provider's profile, you will find a selection tool called "Quality of service" or "Key facts". Here you can see the overall FFT score for the service provider, telling you what percentage of people would recommend the service. To find out about the data, select the link "Find out more about this data".

Additional FFT data is published by NHS England.

NHS trusts may also publish their results in their annual reports and Quality Accounts, and many GP and dental practices also give information on their own websites.

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