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Noticeboard


August 2017

Our August 2017 newsletter is now hot off the press and ready for perusal! We constantly strive to improve communication with our patients and this newsletter is one of four per calendar year which will be distributed on a quarterly basis, via email; on our website (www.drstocktonandthompson.co.uk); and at the reception desk. We hope you find the information contained useful and we appreciate any comments or feedback.

The newsletter is distributed by email to all patient's whom we have a valid email address for - if you haven't received an email, please contact the surgery to check and/or update your contact details.

Best wishes

The Surgery Team

 

Canceling Your Appointment

We will always aim to offer you an appointment with a GP within 48 hours Therefore if you are unable to keep an appointment please tell us as soon as you can, as this will mean that another patient in need of medical care (perhaps urgently) can use your appointment you can do this using any of the following methods:

Clicking here
Emailing us atdrstocktonandthompson@nhs.net
-  Texting us on 07780793149 (this mobile number does not receive incoming calls)
-  Telephone us on 0161 654 4103
-  Faxing us on 0161 654 6571
-  Dropping in at the surgery

diary

 

Cancellation List - Let Us Ring You!

We do have cancellations during the day due to our continued efforts to encourage patients to cancel their unwanted appointments.  We recognise that access can sometimes be difficult at busy times.  In order to help our patients obtain an appointment when the require one, we are piloting a new system whereby you can be added to our cancellation list and then one of the support team members will give you a call if we have a cancellation.  We hope that this will improve access to our appointments during busy periods. 

 

 

 

 

 

To download a copy of our patient leaflet, click here

 
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