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Noticeboard


August 2017

Our August 2017 newsletter is now hot off the press and ready for perusal! We constantly strive to improve communication with our patients and this newsletter is one of four per calendar year which will be distributed on a quarterly basis, via email; on our website (www.drstocktonandthompson.co.uk); and at the reception desk. We hope you find the information contained useful and we appreciate any comments or feedback.

The newsletter is distributed by email to all patient's whom we have a valid email address for - if you haven't received an email, please contact the surgery to check and/or update your contact details.

Best wishes

The Surgery Team

 

Practice Management

Miss Vicky Buckland - Practice Manager (f)

I have been working at the practice since it opened in December 2008 following 15 months of previous GP reception positions. My role is to support the administration of the clinical and management team in providing the best possible care to our patients and ensuring that the practice runs as smoothly as possible. This also involves listening and helping patients with a variety of queries ranging from registering with the practice, handling prescriptions, referrals, booking or canceling appointments etc. Previously I worked in a jewelry business for five years and successfully attained a diploma in jewelry which I am very proud of. As well as other things this involved work on customer service which I feel has helped my current patient focused role. When I am away from work I enjoy spending time with my family cycling, walking, swimming and horse riding. I have an interest in cars and I enjoy green lane off-roading in 4x4’s and quad bikes.

 

Administration

Mr Peter Thompson - Finance Manager
Miss Emerald Hill - Cleaner (f)

Reception

Miss Louise Aylmer - Support Team Supervisor
Miss Gemma Roberts - Support Team (f)

I joined the practice almost a year ago and have worked within healthcare for around 4 years, initially in health records at Fairfield Hospital and then as a Trainee Health Care Assistant on the Maternity ward at North Manchester General Hospital. I feel that our patients deserve a friendly and approachable support team and we make every effort to ensure our patients are helped in any way possible and the smooth running of the practice is upheld. I have also recently completed training to become a Health Care Assistant and offer appointments for blood tests and blood pressure checks along with our Practice Nurse.  I am also a member of our support team where the majority of my time is devoted and the Carer's Advocate for the practice where i am responsible for increased awareness of carer's and the support that they require.  Outside of work i am kept busy trying to keep up with my two children. In my spare time i enjoy socializing with friends, relaxing with family and exercising, when i get the chance!

I have recently won the Royal College Of General Practitioners North West Practice Receptionist Of The Year Award 2011 for the most outstanding contribution to Primary Care service provision or development by a Practice Receptionist in the preceding year.  A recognition which i am very proud of.  For more information on this award, click here.

 

Mrs Jackie Madden - Support Team (f)
Miss Leanne Read - Support Team (f)
Miss Emilie Tomkins - Support Team

I have been working at the practise now for a year. My role is support/admin staff. I have previous experience in health and social care and animal managment. In my spare time i enjoy spending time with my dogs and family. 

Mrs Debra Haslam - Support Team (f)

I joined the practice in July 2017 as a member of the Admin/ Support staff after working for a Large public sector organisation for over 35 years. I have experience working with the public by telephone or face to face dealing with a range of enquiries and situations which have helped me settle into my new role within the practice. When not in work I keep active by going swimming, to gym class, walking and I am currently training for the 3 peaks challenge in yorkshire in September.

 
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